Last updated on September 14th, 2024 at 10:26 am
TikTok has now become the world’s most popular social media platform. Word on the street is that it is the go-to platform for anyone seeking virality.
That means if you’re not on TikTok, you are not media-inclined. That’s how much it’s revolutionised the media space.
Its short and engaging videos are captivating to a million users, they even go as far as pushing videos to your “for you page” (FYP) that you love and would be interested in watching.
Thus, these favorite videos can be watched and you can save the audio clips from the videos you watch. TikTok calls these “favorite sounds”.
However, many users have complained and reported issues concerning this feature on TikTok how that they cannot save the sounds or it’s not working at all as it should.
In this article, we will find out why this happens and provide step-by-step solutions you can employ whenever you are faced with such an issue.
Understanding the Issue: TikTok Sounds Favorite Not Working
The “Favorite” feature on TikTok enables users to save sounds, effects, and videos that they love or find interesting.
However, there are times when users encounter issues with using this feature and this can be very annoying, especially for content creators who make money off videos on TikTok.
Almost all the issues surrounding this feature fall under one of these three categories:
- Not being able to save sounds. This means that users cannot or are experiencing difficulty adding sounds to their favorites.
- Problems with playback: You might want to use a particular sound or segment of a sound for your video as a creator, but the sound isn’t going forward or backwards to the part you want to use.
- Missing Favorites: You wake up one fine morning and you want to go straight to doing your job as a content creator, you get on the TikTok app, and navigate to your favorites just to realize that all your sounds and effects are gone.
We also understand how frustrating and utterly devastating this can be for you. But, there’s a way out.
One of the very first ways to solve a problem is to know its underlying causes.
Let’s find out what causes some of these issues before diving into the solution.
Common Causes of the Issues
Some typical things that can cause your sound favorite not to work are:
App Bug
TikTok might be trending and used by billions of people worldwide, but that doesn’t make it immune to occasional app glitches or malfunctioning.
The glitch might be a result of an app update that the company is working on or a brief server problem.
Oh yes, even the mightiest of them can still have server issues.
Cache Overload
TikTok caches temporary data in an attempt to increase speed. It is a well-known and used approach by app and website owners.
However, an overloaded cache may occasionally cause features to break down or malfunction. This could be among the causes of the playback issue we discussed earlier.
The cause of the problem might be from your account. It may be restricted from accessing or favoriting certain sounds. This usually happens to people who use business accounts on TikTok.
Older App Version
If you are using an old TikTok version, then you will not be able to see, use, or add sounds to your favorite.
This is because this feature is a new upgrade done by TikTok so to access it, you also have to use the newest TikTok version.
Issues with your device
When you check all the above causes and every one of them has been checked out as not being the issue, it’s time to check if the issue might be from your phone.
It be that your phone storage is full and cannot take on any more downloads or an issue with the operating system of your device.
You might have missed the prompt they gave you to update your OS, especially for Android phone users.
Solutions To Fix TikTok Sounds Favorite Not Working
Now that we’ve covered most of the problems and their causes, let’s find step-by-step solutions for them.
Restart Your Phone
This solution would work best if the issue is not TikTok-related.
Step 1: Restart your phone.
Step 2: Update your OS. When you restart your phone, if your OS is outdated, you will be given a prompt to update your OS, go ahead and do just that.
Step 3: Free up your storage. Once you have updated your OS, it should free up your phone’s storage so that your phone can take in more downloads.
Restart the TikTok App
If TikTok is the source of the problem, the first and easiest way to handle any glitch is to restart the TikTok App.
This can also solve any glitch causing the favorite feature to not function properly.
Step 1: Restart by exiting the TikTok App completely. On both Android and iOS you can do this by using your fingers to swipe away the app from your most recent app list.
Step 2: Give it a few minutes, say 10 minutes, then open the app again.
Step 3: Go back to your favorites and check if you can now favorite a sound.
Clear your cache on TikTok
By clearing the cache on your TikTok app you will be clearing overloaded data which could be the cause of the issue.
Step 1: Open your phone’s “Settings” icon.
Step 2: Navigate to “Apps” or “Applications”
Step 3: Select the TikTok icon
Step 4: Click on “Storage” and select “Clear cache”.
Update Your TikTok App
Updating your TikTok app to the newest version can be the quickest fix to all your problems.
All you have to do is navigate to your playstore for Android users or Apple store for iOS users, search for TikTok on the search bar and check if an update is available.
If so, click on update and you’re good to go.
Contact TikTok Support
If the issues still persist after checking your internet connection and doing everything stated above, then you should contact TikTok’s support team.
They would be in the right position to handle the issue.
TikTok Sounds Favorite Not Working FAQ
Why is the sound not working on TikTok?
It may be as a result of a glitch or bug. Reset the TikTok app and restart your mobile device to freshen up your app to get rid of errors or bugs that have caused this.
Other solutions include exiting and reopening it or uninstalling the app and re-installing after some time.
How do I enable favorites on TikTok?
- Access the TikTok platform and select Profile at the lower end.
- Select the Favorites option.
How do I fix the copyright sound on TikTok?
- Access the TikTok app and navigate to the muted video.
- Select the notification in the lower section of the video to find out why the sound was kicked off.
- Once the source of the issue is a breach of copyright, select Change Sound and select another sound.
- Select Post or Save the changes you have made.
Conclusion
Having to experience issues with TikTok’s favorite feature can be really annoying especially if you love to play videos or you are a paid creator on TikTok.
However, the issue isn’t an insurmountable one. By following the detailed guide above, you would be able to know the cause of the issue and solve it in no time.
Then you can go right back to making cool videos and being popular or making money.
PrimeGate Digital is a Result Driven Blog that strives to go beyond ‘Conventional Digital Marketing’ through digital innovation and performance marketing. We have experience working with world class brands and products.
