8 Easy Ways to Fix WeChat Verification Code Not Received

Last updated on September 28th, 2024 at 06:33 am

If you’re facing the issue of not receiving the verification code from WeChat, you’re not alone.

The problem of “fix WeChat verification code not received” is quite common, especially when creating a new account or logging in from a different device.

Below, we’ll walk you through the possible reasons and provide steps to resolve this issue effectively.

 

Common Reasons for Not Receiving the WeChat Verification Code

There could be several reasons behind “WeChat verification code not received” issue.

Some of the most common include:

 

1. Network Issues: Poor network connection can prevent you from receiving the verification code on time.

2. Blocked Messages: Your mobile carrier might be blocking the verification SMS.

3. Incorrect Phone Number: Double-check if you’ve entered the correct phone number.

4. Outdated App: Using an outdated version of WeChat may lead to code delivery problems.

5. Account Issues: In some cases, WeChat may temporarily block or restrict account activity.

Now that we understand the reasons, let’s look at how to fix WeChat verification code not received.

 

How to Fix the WeChat Verification Code Not Received Issue

Some of the various ways to fix WeChat verification code not received issue are as follows.

 

1. Check Network Connectivity

Ensure that you have a stable internet connection, whether it’s via Wi-Fi or mobile data.

A poor connection could be preventing you from receiving the code.

Step-by-Step:

• Switch to a different network (Wi-Fi or cellular).
• Restart your device to refresh the network settings.
• Test with another app to ensure your connection is stable.

 

2. Verify the Phone Number

It’s easy to make a mistake when entering your phone number, which could be the reason you’re not getting the code.

Step-by-Step:

• Double-check the phone number you entered, ensuring you selected the correct country code.
• Re-enter the number if needed and request the code again.

 

3. Disable Spam Filters

Sometimes, your mobile carrier may block incoming SMS messages from unknown sources, especially international ones.

This could result in “WeChat verification code not received” issue.

Step-by-Step:

• Contact your mobile carrier to make sure they are not blocking WeChat’s messages.
• Check if any SMS filtering or blocking settings are enabled on your phone.
• Whitelist WeChat’s number if you have an anti-spam app.

 

4. Update the WeChat App

An outdated version of WeChat could be causing issues with receiving SMS codes.

Step-by-Step:

• Visit your device’s app store (Google Play or App Store) and search for WeChat.
• Check for any available updates and install them.
• Try requesting the code again after updating.

 

5. Use an Alternate Method (Voice Call)

If you’ve tried the above steps and still haven’t received the SMS code, WeChat offers an alternative to receive the code via a phone call.

Step-by-Step:

• On the verification page, tap Didn’t receive code?
• Select Receive Code via Voice Call option.
• You will receive a phone call from WeChat providing the verification code.

 

6. Restart Your Phone

Sometimes, a simple restart can solve the issue. This helps refresh the system and network settings.

Step-by-Step:

• Restart your smartphone.
• Once restarted, reopen the WeChat app and request the code again.

 

7. Check Your Blocked Numbers or Messages List

Ensure that WeChat’s messages are not being blocked by your phone’s messaging app.

Step-by-Step:

• Go to your phone’s SMS settings.
• Check for any numbers that have been blocked or restricted.
• Remove WeChat’s number from the blocked list and try again.

 

8. Contact WeChat Support

If none of the above methods work, contacting WeChat support should be your last resort.

The WeChat support team can help resolve any issues related to “fix WeChat verification code not received” problem.

Step-by-Step:

• Open the WeChat app.
• Go to Settings > Help & Feedback.
• Submit a request explaining your issue with not receiving the verification code.

 

FAQs on How to Fix WeChat Verification Code Not Received

How long does it take to receive the WeChat verification code?

Normally, it takes a few seconds to a minute to receive the code.

However, delays can occur due to network issues.

 

Can I use an email to receive the verification code?

No, WeChat only sends verification codes via SMS or voice calls, not through email.

 

What if I keep entering the wrong code?

If you enter the wrong verification code multiple times, WeChat may temporarily block further attempts.

 

What should I do if my phone number is blocked?

If your number has been blocked or you have lost access, you may need to contact WeChat support for recovery options.

 

Conclusion

Not receiving the WeChat verification code can be frustrating, but by following the steps outlined above, you can troubleshoot the issue effectively.

If problems persist, contacting WeChat support is your best option.

Always ensure that your app is up to date and that your phone settings are configured to receive messages without restrictions.