Last updated on September 21st, 2024 at 07:38 pm
Snapchat is a popular platform for sharing moments with your friends and followers through stories.
But it can be frustrating when the views on your stories are not showing up.
If you’re facing this issue, there are several reasons why this might be happening and solutions that can help you fix Snapchat stories not showing views.
This guide will walk you through troubleshooting tips to restore visibility to your Snapchat story views.
Common Causes for Snapchat Stories Not Showing Views
Before diving into the solutions, let’s explore some common reasons why your Snapchat stories not showing views:
1. App Glitches: Temporary bugs or glitches within the Snapchat app can cause issues with viewing story analytics.
2. Outdated App Version: Using an outdated version of Snapchat might prevent certain features, such as showing views, from working correctly.
3. Poor Internet Connection: A weak or unstable internet connection could stop Snapchat from updating your story views.
4. Privacy Settings: If your privacy settings limit who can view your stories, it could affect the number of visible views.
5. Server Issues: Sometimes, Snapchat’s servers might experience downtime or lag, preventing real-time updates to your story analytics.
6. Snapchat Cache Issues: Accumulated cache data can cause bugs and prevent the proper functioning of certain features, including viewing story stats.
How to Fix Snapchat Stories Not Showing Views
Now that we know the possible causes, let’s get into the solutions that can help you fix Snapchat stories not showing views.
1. Check Internet Connection
One of the most common reasons for stories not showing views is a poor internet connection.
Step-by-Step How-To
1. Make sure you’re connected to a stable Wi-Fi or cellular data network.
2. If using Wi-Fi, try switching to mobile data to see if it resolves the issue.
3. Restart your router or reset your network settings if you continue to have connection issues.
2. Update the Snapchat App
An outdated Snapchat app can lead to various glitches, including Snapchat stories not showing views.
Step-by-Step How-To:
1. Open the App Store or Google Play Store on your device.
2. Search for Snapchat and see if an update is available.
3. If an update is available, download and install it, then check if the issue is resolved.
3. Clear Snapchat Cache
Over time, Snapchat accumulates cache data, which may cause glitches in the app, including issues with viewing story stats.
Step-by-Step How-To:
1. Open Snapchat and go to your profile.
2. Click on Settings (gear icon) in the upper-right corner.
3. Scroll down to Clear Cache and click it.
4. Confirm by selecting Clear All to remove the app’s cache.
5. Restart Snapchat and check if your story views are now showing up.
4. Log Out and Log Back In
Logging out and logging back into Snapchat can refresh your session and may fix the issue of Snapchat stories not showing views.
Step-by-Step How-To:
1. Go to Snapchat’s settings.
2. Scroll to the bottom and click Log Out
3. After logging out, log back in using your credentials.
4. Once logged in, go to your stories and check if the views are now visible.
5. Check Snapchat’s Privacy Settings
If your privacy settings limit who can view your stories, it could affect how many views you see.
Adjusting these settings might help.
Step-by-Step How-To:
1. Open Settings in the Snapchat app.
2. Scroll to the Who Can… section and click View My Story.
3. Make sure it’s set to Everyone or My Friends to increase visibility.
4. Post a new story and see if you get more views this time.
6. Restart Your Device
Sometimes, simply restarting your device can resolve minor glitches or issues within the app.
Step-by-Step How-To:
1. Hold down the power button on your phone and select Restart
2. Once your phone restarts, open Snapchat and check if the issue is resolved.
7. Reinstall the Snapchat App
If none of the above methods work, uninstalling and reinstalling the app might help fix the issue.
Step-by-Step How-To:
1. Uninstall Snapchat from your phone.
2. Go to the App Store or Google Play Store, and reinstall the app.
3. Log back into your account and check if the problem with story views has been resolved.
8. Check Snapchat Server Status
Sometimes, the problem isn’t on your end but rather a server-side issue with Snapchat.
If the servers are down, you may experience delayed updates, including story views.
Step-by-Step How-To:
1. Use services like Downdetector to check if Snapchat is experiencing an outage.
2. If servers are down, you’ll need to wait until Snapchat resolves the issue.
9. Contact Snapchat Support
If you’ve tried all the troubleshooting steps and still face the issue of Snapchat stories not showing views, it may be time to reach out to Snapchat support.
Step-by-Step How-To:
1. Go to Settings and scroll down to Support.
2. Click on I Need Help, and submit a support ticket explaining the problem.
3. Wait for Snapchat to respond and follow their instructions for further assistance.
FAQs on How to Fix Snapchat Stories Not Showing Views
Why can’t I see views on my Snapchat stories?
If your Snapchat story views aren’t showing, the issue could be due to poor internet connection, outdated app versions, or incorrect privacy settings.
Follow the troubleshooting steps in this guide to resolve the issue.
How do I know if someone viewed my Snapchat story?
To see who viewed your Snapchat story, swipe up on the story.
A list of viewers should appear, showing who has watched your story.
Can I control who sees my Snapchat stories?
Yes, you can control who views your Snapchat stories by adjusting the privacy settings under Who Can View My Story in the app.
Does Snapchat notify users if I view their story?
Yes, Snapchat notifies users when someone views their story.
If you’re experiencing an issue where views aren’t updating, it might be due to app bugs or cache issues.
Why are some of my story views delayed on Snapchat?
Delayed views on Snapchat could be due to server issues or a poor internet connection.
Make sure you’re connected to a stable network and check Snapchat’s server status if the problem persists.
Conclusion
Having your Snapchat stories not showing views can be frustrating, especially when you want to track engagement.
Thankfully, with the solutions provided above, you can troubleshoot and resolve the issue in no time.
From clearing your app cache to checking privacy settings, these methods will help ensure your story views are visible and accurate.
By keeping your app updated and ensuring a strong internet connection, you can avoid future issues and enjoy a smoother Snapchat experience.
PrimeGate Digital is a Result Driven Blog that strives to go beyond ‘Conventional Digital Marketing’ through digital innovation and performance marketing. We have experience working with world class brands and products.
