How to Fix Facebook Messenger Story Stuck on Sending

If you have a “Facebook Messenger Story stuck” issue for no apparent reason, the issue can be frustrating but don’t sweat it!

This is a common issue and there’s a good chance you can solve the problem in just a few minutes.

So let’s look at the common causes of this problem and what you can do to address it.

How to Fix Facebook Messenger Story Stuck on Sending

 

Why Is Facebook Messenger Story Stuck on Sending?

There are a bunch of reasons this might happen, and knowing them can help you fix the problem faster.

So, let’s break it down!

 

Internet Connection Issues

This is the most common culprit. If your internet is acting up, your story might get stuck on send for what seems like forever.

 

App Glitches

Sometimes, the Facebook Messenger app itself gets a bit confused and misbehaves. It will just freeze in one spot.

 

Outdated App Version

Using an old version of Messenger is like trying to fit a square peg in a round hole. It might almost work, but not quite. You have to ensure you download the latest version of the Messenger app.

 

Phone Storage Problems

If your phone is stuffed fuller than a Thanksgiving turkey, you might struggle to send your story. Your phone needs some breathing room to work its magic!

 

Facebook Server Issues

Sometimes, the problem isn’t on your end at all. There could be an outage causing Messenger to be unavailable on all client devices, which might also cause your story to get stuck.

 

Large File Size

If your story is too heavy, it might take a while before it uploads. Big files can get stuck more easily, so ensure you are not uploading anything too heavy.

 

Corrupted Cache

Think of cache as your phone’s memory. If it gets jumbled up, your phone might forget how to send stories properly.

 

How to Fix Facebook Messenger Story Stuck on Sending

Now that you know what might be causing your Messenger app to freeze up on send, you need to know how to fix it.

We will go through this step by step and you will rectify your Messenger app in no time.

 

Check Your Internet Connection

First things first, make sure your internet isn’t on a coffee break. Try opening a website or watching a quick video.

If it’s slow, try turning your Wi-Fi off and on again. It’s like giving your internet a little wake-up slap!

Still no luck? Switch to mobile data (or vice versa) and see if that helps.

 

Restart the Messenger App

  • Sometimes, Messenger just needs a quick nap. Close the app completely.
  • Count to 10 (or 5 if you’re impatient like me), then open it again.
  • Try sending your story now. Fingers crossed!

 

Update Messenger

  • Head to your app store and check if there’s an update for Messenger.
  • If there is, update faster than you’d grab the last slice of pizza!
  • Updates often fix bugs, so this might solve your problem.

 

Clear Some Phone Storage

  • Take a look at your phone’s storage. If it’s fuller than your belly after Thanksgiving dinner, it’s time to clean up!
  • Delete some old photos, videos, or apps you don’t use anymore.
  • Your phone will thank you, and so might your story-sending abilities!

 

Check Facebook’s Status

Sometimes, Facebook itself is having a bad hair day. Google “Is Facebook down?” or check a website like downdetector.com.

If Facebook is down, well, you’ll just have to wait it out.

 

Reduce File Size

If your story file is huge, try making it a bit smaller. You can use a photo or video compression app to shrink it down.

Think of it like putting your story on a diet – lighter files travel faster!

 

Clear Messenger’s Cache

  • Time to clean Messenger’s brain! Go to your phone’s Settings > Apps > Messenger.
    Look for “Clear Cache” and tap it.
  • This refreshes Messenger’s memory and might fix your problem.

 

Check App Permissions

Make sure your phone isn’t being overprotective. Go to Settings > Apps > Messenger > Permissions.

Enable all the permissions Messenger asks for. It’s not being nosy, it just needs these to work properly!

 

Close Background Apps

Your phone might be trying to juggle too many apps at once. Close all the apps you’re not using.

It’s like giving Messenger the spotlight on an empty stage – now it can perform without distractions.

 

Reinstall Messenger

If all else fails, it’s time for the nuclear option. Uninstall Messenger completely.

Take a deep breath, count to 10, then reinstall it from your app store.

Log back in and try sending your story again. This often works like a charm.

If at this stage you are still stuck, then it’s time to contact Facebook. Reach out to Facebook support for help. They might have some secret tricks up their sleeves to help you out.

Remember, patience is key! Sometimes, it might take a combination of these steps to get your story unstuck.

But don’t give up – your friends are waiting to see your awesome story!

 

Fix Facebook Messenger Story Stuck on Sending FAQ

 

Why is my message not sending?

One of the most common issues that prevent your messages from successfully sending is poor network. It could be from your end or from your recipient’s.

Another issue is blocked contact. It is possible that your account may have been blocked by the recipient. This would restrict your message from getting delivered.

 

What does “unable to send” mean on Messenger?

It is likely that the message sent has violated Facebook Community Standards.

Or maybe the Facebook algorithm may have classified your messages as spam because you sent a large number of chats.

Also, another reason why your message is unable to be sent is because you have blocked the recipient or vice versa.

 

Why am I restricted from sending messages on Messenger?

The reason why you can’t send a lot of messages is that it looks spammy. Another reason is that your message has breached Facebook Community Standards

 

How do I clear the cache on Messenger?

Here’s how to get rid of Messenger’s cache on your mobile device:

  • Launch the Settings app on your mobile device and select Apps.
  • Select and check for Messenger on the list of apps.
  • On the App info option, Tap Storage & cache.
  • Select Clear Cache.

 

Conclusion

Getting your Facebook Messenger story stuck on “Sending” can be a real headache, but thankfully, it’s usually not a hard problem to fix.

By trying out a few simple solutions like restarting your phone, updating the app, or checking your connection, you can often get things moving again without too much hassle.

Remember, technology isn’t perfect, but with a little patience and the right steps, you can solve most issues that pop up. So next time your story gets stuck, don’t stress!

Harrison Acha is a Digital Marketing Expert, Seasoned Blogger, Facebook Marketing Expert, Writer, SEO Expert, and Digital Content Creator. Have been in the IT industry for more than a decade, and helping both tech and non-tech professionals become more productive and less frustrated with technology. Follow me on LinkedIn, Twitter and Facebook.

PrimeGate Digital is a Result Driven Blog that strives to go beyond ‘Conventional Digital Marketing’ through digital innovation and performance marketing. We have experience working with world class brands and products.

 

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