How to Fix the Facebook Story Not Uploading Problem

Last updated on October 12th, 2024 at 05:40 pm

Whether you just want to share yourself rocking your favorite shirt or you want to share a funny skit or an insightful message to your followers, Facebook Story is one of the best ways to do so.

But sometimes you open Facebook to upload a story and it’s just not working no matter how many times you try it.

Fix the Facebook Story Not Uploading

This is even more frustrating if your Facebook is not a personal but a business account, where you have to post on a schedule.

This problem is quite common among Facebook users, so we will go deep into the root causes and what you can do to upload a story on your Facebook with no stress.

 

How Facebook Story Works

Facebook Stories are like WhatsApp Statuses—short, snappy, and ready to be shared with your friends and followers. You snap a photo or record a video, add some cool effects or text, and upload! Your story is live for all to see.

Your story stays up for just 24 hours. After that, it disappears like it never existed. It’s perfect for sharing quick updates, funny moments, or cool pics without cluttering your main feed.

Plus, you can see who’s checking out your stories, so you know who’s keeping up with your daily life.

 

Why is Facebook Story Not Uploading

Before we jump into the solutions, let’s take a moment to understand why your Facebook story might be misbehaving when it’s time to do its job. After all, knowing the cause of a problem is half of the solution you need.

 

Poor Internet Connection

Your internet might be having a bad hair day. Maybe it’s slower than it usually is or there’s some connection problem with your device.

 

App Problems

Sometimes, the Facebook app can be the source of your problem.. It could be buggy, or outdated, making it difficult for you to upload content on your Story.

 

Limited Phone Storage

Your phone might be sending you subtle hints that it’s time to clear up some space. A lack of storage space can make uploading stories very challenging.

 

Facebook Server Glitch

Occasionally, it’s not you; it’s them. Facebook’s servers might be taking an unscheduled nap, affecting your ability to upload stories. You just have to wait it out because there’s nothing you can do.

 

File Size Too Small or Too Big

Facebook Stories have a specific size threshold that your video or image should be within otherwise it would not be uploaded. Most times, the problem might be that the content of your file size is too heavy for Facebook to process.

 

Permissions Issues

Your app might be lacking the necessary permissions to access your photos or videos. It’s like trying to enter a club without being on the guest list.

 

Cache Chaos

Sometimes, your app’s cache gets so cluttered that it starts affecting performance.

 

How to Fix the Facebook Story Not Uploading

Now you know why you are having trouble uploading content on your Facebook Story, here are some solutions you can try out.

 

Check Your Internet Connection

First things first, make sure your internet isn’t the problem. Try opening a webpage or watching a YouTube video. If it’s loading very slow , you might want to:

  • Toggle your Wi-Fi off and on
  • Switch to mobile data (or vice versa)
  • Perform a speed test to check your connection
  • Restart your router (the old “turn it off and on again” trick)

Remember, a stable internet connection is the foundation of a happy social media experience.

 

Update Your Facebook App

Is your Facebook app older than your last profile picture? Time for an update! Head to your app store and see if there’s a newer version available. Developers often release updates to fix bugs and improve performance. It’s like giving your app a refreshing makeover!

 

Clear Some Space on Your Device

If your phone storage is filled up, it’s time for some digital decluttering. Delete old photos, uninstall unused apps, and clear out those “I will watch it later” videos. Your phone (and Facebook) will thank you for the breathing room.

 

Check Facebook’s Server Status

Sometimes, the problem isn’t on your end. Facebook might be experiencing technical difficulties. Check websites like Downdetector to see if others are reporting issues. If Facebook is down, well, it might be a sign to take a break and talk to real people for a change!

 

Compress Your Media Files

If the photo or video you want to upload is larger than Facebook’s size limit, try compressing it. There are plenty of free apps and online tools that can shrink your files without compromising too much on quality.

 

Review App Permissions

Make sure Facebook has permission to access your photos and videos. Go to your phone’s settings, find the Facebook app, and check its permissions. If it doesn’t have access, you can grant it access.

 

Clear Facebook App Cache

Time to give your Facebook app a fresh start! Clear its cache to get rid of any corrupt data that might be causing issues. Here’s how:

  • For Android: Settings > Apps > Facebook > Storage > Clear Cache
  • For iOS: Uninstall and reinstall the app (iOS doesn’t allow individual app cache clearing)

 

Check Your Phone’s Time and Date Settings

Ensure your phone’s time and date are set correctly. If they are off, it can cause all sorts of weird issues, especially if you are scheduling a Story. Go to your phone’s settings and make sure it’s set to update time automatically.

 

Try Uploading from a Different Device

If you have another device handy, try uploading your story from there. If it works, you know the problem is with your original device. If it doesn’t, well, at least you’ve narrowed down the possibilities!

 

Use Facebook Lite or Access via Browser

If the main Facebook app is still being stubborn, try using Facebook Lite (available on Android) or accessing Facebook through your mobile browser. Sometimes, a change of scenery is all you need!

 

Restart Your Device

When all else fails, try the ultimate tech solution – turn it off and on again! A simple restart can work wonders, clearing out temporary glitches and giving your device a fresh start.

 

Contact Facebook Support

If you’ve tried everything and your stories still won’t upload, it might be time to call in the big guns. Reach out to Facebook support for help.

 

Conclusion

Trying to upload content on your Facebook story can become frustrating when it’s just not working. The issue could be caused by you, your phone or Facebook themselves. Regardless of who is at fault, you can fix it easily by following the steps we shared above.

 

Harrison Acha is a Digital Marketing Expert, Seasoned Blogger, Facebook Marketing Expert, Writer, SEO Expert, and Digital Content Creator. Have been in the IT industry for more than a decade, and helping both tech and non-tech professionals become more productive and less frustrated with technology. Follow me on LinkedIn, Twitter and Facebook.

PrimeGate Digital is a Result Driven Blog that strives to go beyond ‘Conventional Digital Marketing’ through digital innovation and performance marketing. We have experience working with world class brands and products.

 

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